By partner verified, do you mean your channel is a part of YPP? Because you need to be a part of that in order to contact the Creator Support team. Having said that, please share more details about your issue and we'll see what best can be done.
Hmm, just to confirm, have you tried signing up for an AdSense account to complete the YPP process? Here's more info on how you can do that: https://goo.gl/eu7dQF . Let us know.