Thanks for reaching out. Could you please ask your subs to check their device level notification settings by following these steps: https://goo.gl/K88coK ? Let us know if that helps fix the issue.
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Replying to @TeamYouTube @Myoldcars
I cannot access my youtube channel since 2 weeks it says we are having trouble what should i do i had a very old youtube account created in 2009-10 why you are deleting old users accounts?
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Replying to @MxShani
We'd like to help. Which device are you using? Also, could you share a screenshot for us to look into it better? Thanks!
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Replying to @TeamYouTube
it was giving error at first now it just got disabled when i contacted your support team they said i have not followed the community guidelines but i haven't received any warning regarding this and my account was very very old. and can u explain which guideline i didn't follow?
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Replying to @MxShani
Just to confirm, is your account terminated? Keep us posted and we'll take a look.
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Replying to @TeamYouTube
Yes i have received an e-mail that my account has been disabled permanently can you please explain why?
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Replying to @MxShani
While we can't confirm. Could you share your channel URL for us to look into it? Thanks!
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Replying to @TeamYouTube1 reply 0 retweets 0 likes
Thanks for the channel URL. We've passed this along to our team for a second look.
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Replying to @TeamYouTube
Thank you. Would love to hear a positive response
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