Hi there. We would like to help. What device are you using? Also, does this happen across devices? Share more details and we'll take a look.
Thanks for the details. Could you try clearing the cache and cookies? Also, you could try our troubleshooter 'Common uploading errors': https://goo.gl/CTba3U . Let us know if this helps!
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Uh oh! Just to check, is the content you're uploading is in our supported file type: https://goo.gl/uzeiLp ? Also, please share the screenshot of the error you're seeing for us to look into it. Keep us posted.
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