Thanks for reaching out. If you have more than one Community Guideline Strike on your channel then you won’t be able to use the feature. Let us know if it is otherwise.
Hmm. To help the right team better investigate, can you send a feedback report from the device/account having the issue? Steps here: https://goo.gl/WdI0BK . You may not receive an individual response, but the details will help us identify and fix any issues, thanks.
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