Thanks for reaching out. Are you seeing an error message while disabling it? Also, do you see this happening across different networks? Let us know.
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Yes across different networks; settings allows me to click the “off” button but when I “save” it doesn’t change. I’ve also tried to “unlock” restricted mode. Note-I’m not trying to watch anything with profanity etc, just independent media links
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Thanks for the info. Have you tried following the steps mentioned in our Help Center article on Restricted Mode off: https://goo.gl/WRBUeT ? Also, could you try signing out, restarting your device and signing back into the account? Let us know if that helps.
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