Thanks for reaching out. Could you please ask your subs to check their device level notification settings by following these steps: https://goo.gl/K88coK ? Let us know if that helps fix the issue.
Just to confirm, is your account terminated? Keep us posted and we'll take a look.
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Yes i have received an e-mail that my account has been disabled permanently can you please explain why?
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While we can't confirm. Could you share your channel URL for us to look into it? Thanks!
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