Thanks for reaching out. Could you please ask your subs to check their device level notification settings by following these steps: https://goo.gl/K88coK ? Let us know if that helps fix the issue.
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Replying to @Myoldcars
Sorry for the trouble. If you could ask your subscribers to reach out to us or send us feedback report, that would help us look into it further. Thanks.
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Replying to @Myoldcars
We understand you. Could you share your channel URL for us to have a close look at it?
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Replying to @Myoldcars
Thanks for sharing the channel URL. You can get in touch with our Creator Support team: https://goo.gl/BxLi8H . They can dive into this further. Hope this gets resolved.
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Replying to @Myoldcars
We have passed this along to the Creator Support team. Look out for an email update.
5:32 AM - 17 Dec 2018
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