We'd like to sort this out for you. Our purchases team can dive into this further with you, contact them here: https://goo.gl/m11wvR . Thanks.
We'd like to know more. Are you playing this on the YouTube app on your TV or through Casting? Also, you can check our Help Center resource on 'Rentals & purchases on smart TVs': https://goo.gl/5CNd5p . Let us know if this helps!
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