@TeamYouTube My iOS app is acting as if it is in restricted mode, but it being switched off in settings. I’ve tried switching it on then off again & redownloading. This doesn’t happen on other devices under the same account, and other accounts don’t have this problem on app
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Replying to @4estZJ
We'd like to know more. Have you already tried uninstalling the app, restarting the device and reinstalling it to see if it makes a difference? Also, are there any available OS updates on your device? Let us know and we'll do our best to help.
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Replying to @TeamYouTube
Yes, I’ve tried that and I have updated to the newest version and neither have worked. This has been going on for a few days and is only for this specific account on only his device
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Replying to @4estZJ @TeamYouTube1 reply 0 retweets 0 likes
Thanks for all the details. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While you may not get a direct response, we do review everything and use the details to investigate and fix issues.
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