@YouTube what's the deal with having 0 problems loading the ads but when it comes to the actual video that we're on the site for, it can't load and we get a blank screen?
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Replying to @fourfingerdan @YouTube
That's odd. What device are you on? Also, have you noticed this happening across devices? Let us know, we'll take a look.
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Replying to @TeamYouTube @YouTube
We're using the YouTube app on our Roku TV. It doesn't happen when we watch on our phones but there's also triple the number of ads as well
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Replying to @fourfingerdan
Thanks for the info. Have you tried resetting the app on your Roku TV to check if that helps? Here's how: Click on Settings > Reset app. Keep us posted.
5:46 AM - 15 Dec 2018
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