@TeamYouTube is anybody else having problems playing videos on the @YouTube app their phones? I click on a video and it will just have the loading sign top and bottom black, sometimes the thumbnail and rec will come up but wont play no matter if I clear and try again multi times
That's odd. Are you using an Android or iOS? Also, have you noticed this happening across devices? Let us know we'll take a look.
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On android, I'm on YT most free sec, I've never encountered this before. I thought mayb wifi was a problem but I used Netflix, it was fine, I went on my data for YT, same thing happens. I've given it a couple days to see, reset my phone no change. Delete/download next step maybe
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Hmm, could you try these steps: Uninstall the app > Restart the device > Reinstall the app? Let us know if that makes any difference.
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I was planning on that BUTTTT!!! It must be a preloaded app on my phone or something cause there is not a uninstall option anywhere, just a DISABLE and FORCE STOP. its really odd I've never had it before, I was thinking of clearing the cache and data maybe
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Got it. Try uninstalling the app updates, restarting your device and reinstalling them? Here's how: Open the Settings app > Tap Apps > Tap the YouTube app > Tap ⋮ > Tap Uninstall Updates. Let us know if that helps.
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