We'd like to help, Kevin! Are you referring to seeing ads on videos while having an active 'Premium' subscription? Share more insights and we'll take a look!
That's odd, are you signed in with the right account? Also, make sure you app is up to date. Let us know if this helps!
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Sorry for the trouble. Could you please try getting in touch our Purchase Support team for more info. Here's how: https://goo.gl/m11wvR . Hope this gets resolved.
End of conversation
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