YO @TeamYouTube what's going on with the thumbnail issue? Its been like this since at least November 17th, any progress? I'm still experiencing issues with thumbnails not updating properly for my videos across platforms.
-
-
Replying to @johntendo64
Thanks for reaching out. Mind sharing screenshots and video URLs for us to look into?Also, have you tried deleting the thumbnails and re-uploading to see if it fixes the issue? Keep us posted.
2 replies 0 retweets 2 likes -
Replying to @TeamYouTube
what exactly should I screenshot? and yes, I did try deleting the original thumbs, even tried doing that, signing out, restarting my computer, and signing back in also here are the URLs of the videos who's thumbnails I tried updating, but don't see any changes: (1/2)
1 reply 0 retweets 0 likes -
Replying to @johntendo64 @TeamYouTube
(2/2) at least these 4 videos for sure. there are a few others but im not too concerned about those. apparently its a known YT issue: https://support.google.com/youtube/answer/9202142?hl=en … https://youtu.be/hWwtsfnZpfw https://youtu.be/v-7qCikYiTw https://youtu.be/iOyJbJ05BPs https://youtu.be/DRMgqQvX_o0
1 reply 0 retweets 0 likes
Thanks for reaching out! Could you please file a feedback report with these steps: https://goo.gl/1ckkO5 ? While every individual report may not get a direct response back, we do review everything and use the details to investigate and fix issues.
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.