@TeamYouTube why can't I use the notification bell for Jenna Marbles' channel? It always gives me an error when I try to get the notifications. I've been trying to get them for at least 3 months.
Hmm, if you are using a browser, try clearing cache and cookies. Here's how: https://goo.gl/dwzcyo . If you are using the app, try deleting the app, restarting the device and reinstalling the app. Let us know if it helps.
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It didn't work. I've cleared that on my computer as well and it still doesn't work on there either.
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Sorry to hear you're still having trouble. We'd recommend sending a feedback report directly from YouTube, here's how: https://goo.gl/WdI0BK . Make sure to send from the account experiencing the issue.
End of conversation
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