Hey @TeamYouTube
I have a problem with your android app
I have youtube premium, and like to listen to videos (non music) while I drive etc, but the app crashes/closes after 10 to 20 minutes, even though a video is playing, but while it's paused the app is fine for hours
-
-
Replying to @SepticPilots96 @EmblaAndersson
That´s strange. Could you sign out of your app, restart your device and sign back in to check if that makes a difference? Let us know how it goes.
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
Already tested that multiple times. And I've also re installed the app. It's only when the phone is locked
1 reply 0 retweets 0 likes -
Replying to @SepticPilots96 @EmblaAndersson
Thanks for trying those steps. Could you check if there are any pending OS updates on the device? If yes, please update the OS to the latest version. Keep us posted.
1 reply 0 retweets 0 likes -
Replying to @SepticPilots96 @EmblaAndersson
Hmm, have you reached out to our YouTube Premium support team yet: https://goo.gl/MGQQ59 ? They can look into this further. Hope this gets resolved.
4:10 PM - 13 Dec 2018
0 replies
0 retweets
0 likes
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.