@YouTube i am still having the same problems as yesterday i am using an android running 8.1 and have the most current update please help!
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We'd like to help. Share more details along with a screenshot if possible and we'll see what we can do.
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Replying to @TeamYouTube @YouTube
If i tap on the play button i cannot get it to play at all plus i just have continuous buffering to the point the screen locks i have tried uninstalling and reinstalling updates and even clearing the cache and the cache partion on my phonepic.twitter.com/XcLHxEXoO4
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Replying to @Ryuuu27
Appreciate that you tried the troubleshooting steps. Could you check if your device is running on the updated OS? Let us know if that fixes the issue.
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Replying to @TeamYouTube
I do have my phone running the latest O.S it is running 8.1
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Appreciate the info. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response back, we do review everything and use the details to investigate and fix issues. Thanks!
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