That's strange. Could you try these steps: Uninstall the app> Restart the device> Reinstall the app? Also, does this happen across devices? Keep us posted.
Thanks for trying. Can you make sure your device OS is updated to the latest version? Also, please check if this is happening across networks. Let us know.
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Yikes! Could you send a feedback report using these steps: https://goo.gl/WdI0BK ? You may not get a direct response, but we do review everything and use the details to investigate and fix the issues. Thanks.
End of conversation
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