Yikes! Have you tried uninstalling and reinstalling the app updates? This mostly fixes intermittent issues. Also try using another device to see if that makes a difference. (1/2)
To help the right team better investigate, can you send a feedback report from the device/account having the issue? Steps here: https://goo.gl/WdI0BK . You may not receive an individual response, but the details will help us identify and fix any issues, thanks.