@YouTubeTV your app keeps crashing on my Xbox one. I sent multiple tickets through the app. I have not received any email,update, apologies, or anything. I can maybe watch 10-25 minutes of any sports game. Thumbs down guys! Are you going to fix today, or do I take my $ elsewhere?
HI, Thomas! Have you removed and reinstalled the app? Let's clear the console's cache: turn off console > Once the lights on the console and power brick are off, unplug the power brick > Wait 30 seconds > Plug the power brick back in and turn it on console. We hope this helps!
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Already done all of this. From what I've read online in blogs, this is an ongoing issue they you just refuse to acknowledge our fix, just keep blaming on everything else but your app. Sorry for being so blunt, but this is really annoying.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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How about you just update the app for the Xbox one, Roku TV etc... it's obviously your app, everything else works, but your app. It is not my equipment, it's your app
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We understand your frustration and are aware of the problems with your Xbox one and are working on a resolution. Rest assured we'll provide any new information as soon as we have it. Let us know if you have any questions.
End of conversation
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