Just to confirm, is your video privacy settings set to public? You can change the privacy settings of the video from private to public and vice-versa. Here's more info: https://goo.gl/soaZPj . Hope this helps.
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Replying to @AzkryYT
We’d like to help! Does this happen across devices? Keep us posted.
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Replying to @AzkryYT
We'd like to confirm if you’re using one of the following formats mentioned here: https://goo.gl/xbPKhM . If you're not sure which format to save your video you can make changes to the video as per the required format and re-upload it. Let us know if that helps.
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Replying to @AzkryYT
Thanks for the info. We've checked this and found 2 videos were uploaded with 4 subscribers to your channel. Let us know if this data isn't accurate.
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We've checked and see that your channel has 2 videos and 5 subs. However, we'd recommend sending a feedback report directly from YouTube, here's how: https://goo.gl/WdI0BK . Make sure to send from the account experiencing the issue. This helps us identify and fix issues.
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