@TeamYouTube My creator studio dashboard does not feature the monetization tab that would allow me to add a merchandise shelf. I have 28k subs and I have been a partner for over a year. I have access to the tab in classic but I cannot put a merchandise shelf on my videos there.
We'd like to know more. What device are you on? Also, could you share screenshots & the channel URL for us to look into it? Keep us posted.
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Thanks for the info. Have you tried contacting our Creator Support team for more info on this: https://goo.gl/BxLi8H ? They can look into the account-specific details.
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