@TeamYouTube why aren’t our subscribers getting notification when a new video goes live? Even our most loyal watchers are messaging us saying they aren’t recieving notifications. PLEASE fix this!
Have you checked if you've selected 'Notify subscribers' under advanced settings when you publish your videos? Also, your subs can check their account and notification settings: https://goo.gl/PdDKZW . Keep us posted.
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Thank you for the reply. When I go into advanced settings this is what I am seeing. It is a lighter check mark that doesn’t allow me to click or un-click.pic.twitter.com/elRWvC7fel
Thanks. Twitter will use this to make your timeline better. UndoUndo
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Over 50% of our subs who did this poll do not get notified when we post. Even those with the bell clicked.pic.twitter.com/6fAveViMqf
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Thanks for the details. Mind following us so we can discuss next steps over DM? Let us know once you have.
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