@TeamYouTube my subscribers are having issues with notifications, they have the bell on but they are not receiving them, can you let me know how can i fix this or is there a way to make it better. Thanks in advance
We'll need to look into this further, send an example video URL and screenshots our way. Also, any chance you have a YouTube Channel URL for one of your subs who didn't get the notification? A specific example would be really helpful to investigate. Let us know.
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what would the screenshot need to show? just asking so i wont send an image that does not work. This subs tells me that some notifications arrive but not all hope it helps https://www.youtube.com/channel/UCzvmJzCADexFN4788V5EU4g …
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Hmm, could you ask your sub to check their bell settings for your channel and see if they've opted-in to receive all notifications? They may be on the default setting, which is to receive notifications occasionally. Here's a guide to help check that: https://goo.gl/giVA8o
End of conversation
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