Hey @TeamYouTube my vid doesn’t seem to have reached sub boxes
is there any way we can fix this?pic.twitter.com/hFE2R31ms6
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| Country | Code | For customers of |
|---|---|---|
| United States | 40404 | (any) |
| Canada | 21212 | (any) |
| United Kingdom | 86444 | Vodafone, Orange, 3, O2 |
| Brazil | 40404 | Nextel, TIM |
| Haiti | 40404 | Digicel, Voila |
| Ireland | 51210 | Vodafone, O2 |
| India | 53000 | Bharti Airtel, Videocon, Reliance |
| Indonesia | 89887 | AXIS, 3, Telkomsel, Indosat, XL Axiata |
| Italy | 4880804 | Wind |
| 3424486444 | Vodafone | |
| » See SMS short codes for other countries | ||
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Hey @TeamYouTube my vid doesn’t seem to have reached sub boxes
is there any way we can fix this?pic.twitter.com/hFE2R31ms6
Just to confirm, are your subs reporting that no notifications are sending or that your videos aren't showing up in their subs feed? Appreciate the details.
Hey! Theyre saying that the video is not showing up in the subscription box, as per the attached screenshots. Is there anything we can do about this?
Thanks for confirming, Could you tell us how long it's been since the video was made public? Also, if it's not too much trouble, mind sending the video URL and a screenshot of your subscriber's subscription feed missing the video? Keep us posted.
It was published at 6pm GMT, the video link is https://youtu.be/xR1JN5FEP7A and please see attached screenshots of @LizziMichael’s sub feed and my channel, which she posted in response to your previous tweetpic.twitter.com/BEA5gOKyAD
Thanks for sharing the info, this is really helpful. We have a few more steps to try but mind following so we can get into the details over DM? Let us know once you have.
Thanks for letting us know, some video uploads are experiencing delays reaching the subs feed. The majority are delayed by ~30 mins, so they might be available now. We're working to fix it!
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