My subscribers didn’t receive notification for my new video, fix your website @TeamYouTube and I’m not the only one that is complaining about this today.
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Replying to @ItsCaptainModz
'Make sure you select 'Notify subscribers' under advanced settings when you publish your videos. Also, could you check with your subs, is this happening for desktop, mobile or email notifications and is this happening with all notifications/just certain types? Keep us posted.
4 replies 0 retweets 6 likes -
Replying to @TeamYouTube
Yes the "Notify subscribers" option is checked and it happends on all devices (Desktop, mobile etc)
1 reply 0 retweets 1 like -
Replying to @ItsCaptainModz @TeamYouTube
I deleted the video, will re-upload it later.. Please fix it
@TeamYouTube1 reply 0 retweets 1 like -
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Replying to @TeamYouTube
Sure, I just hope that the notifcations will work this time :/
1 reply 0 retweets 1 like -
Replying to @ItsCaptainModz @TeamYouTube
No notifications again! HELP! https://youtu.be/cx0Od_PXFns
1 reply 0 retweets 1 like -
Replying to @ItsCaptainModz
We'll need to look into this further, send the video URL and screenshots our way. Also, any chance you have a YouTube Channel URL for one of your subs who didn't get the notification? A specific example would be really helpful to investigate. Let us know.
1 reply 0 retweets 2 likes -
Replying to @TeamYouTube
My second channel didn't receive it:https://www.youtube.com/CaptainFR
1 reply 0 retweets 1 like
Thanks for the details. We suggest you getting in touch with our Creator Support team. They can look into this further for you: https://goo.gl/JZN61F . Hope this helps.
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