@YouTube @TeamYouTube help me please. I have been a “YouTube red” member for sometime. Prior to it switching to premium. I paid less, lost my account and then paid $12.99 a month for awhile now. My plan just renewed but I don’t have “premium”
Thanks for reaching out. We'd suggest you to get in touch with our YouTube Premium support team who can dive into account specifics. Here's how: https://goo.gl/m11wvR . Hope this gets resolved.