@TeamYouTube hey I’m having trouble with my phone opening YouTube. Let’s me open other apps fine. help pls
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Replying to @shanekennedy_
We'd like to help, Hugh. If you're using an Android, uninstall the app updates > restart the device> update the app. Also, if you're using an iOS, uninstall the app > restart the device > reinstall the app. Let us know if this makes a difference.
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Replying to @TeamYouTube
It didn’t make a difference. I tried that already
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Replying to @shanekennedy_
Noted. Could you confirm, if your device is running the most updated OS? Keep us posted.
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Replying to @shanekennedy_
Appreciate the info. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks!
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You may use another device to submit us a feedback. Make sure to log in with the account experiencing the issue. Thanks.
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