@YouTube I can't upload mp4 videos to my channel. I get an error message saying it can't process. Is there something I need to change? I've tried other compatible formats and get the same message.
This doesn't seem right. What device are you on? Also, go through our common uploading errors troubleshooter which can be of your help: https://goo.gl/cVxAH3 . Keep us posted.
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I've gone through the trouble shooter and it hasn't fixed my issue. I'm using Google Chrome on my laptop. YouTube says "The video has failed to process. Please make sure you are uploading a supported file type." but I'm using a supported file type.
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Thanks for the additional info. Have you tried to upload the video using another device/browser? Keep us posted.
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