@YouTubeTV Latley the streaming quality has suffered. Netflix and YouTube have been fine, but YouTube TV can be inconsistent in image quality. Any ideas? And I check them all at them same time, so it’s not the lack of data speed.
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Replying to @stoops_mike
Hi Mike! What devices and OS are you experiencing this on? Is this is happening on all content, both live and recorded? If you're using an app try reinstalling. Keep us posted.
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Replying to @TeamYouTube
AppleTV and it is happening on live and recorded content. I will try the reinstall.
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Replying to @stoops_mike
Thanks for your quick response. We're aware of the issue and we're actively working to get this resolved. We hope to have a fix out shortly. We appreciate your patience!
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Replying to @TeamYouTube
Amy ETA on a fix for the streaming issues in Apple TV? I’m still experiencing intermittent poor quality on live and recorded shows.
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Replying to @stoops_mike
Mike, we're sorry to report that we don't have an ETA on a fix. We'll be sure to let you know as soon as it is done though. In the mean time, you should be able to manually change the video quality as needed. Again, we're sorry for the inconvenience. Thank you for your patience.
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Replying to @TeamYouTube
So I expect you will credit customers for this ongoing issue of providing poor product?
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We'd love to help look into this further. We recommend getting in touch with our live support team over the phone or through chat by contacting them here: http://goo.gl/rh4UM3 . Keep us posted!
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