Hi, @TeamYouTube whenever I click my profile icon and try to go onto my channel it says this, please help me
pic.twitter.com/Yq5Sp1HcQU
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Replying to @JackMartinYT @BoysBtec
Hi there, that's odd. Could you try uninstalling and reinstalling the app to see if that helps? Let us know if the issue still persists.
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Replying to @JackMartinYT @BoysBtec
Let us know how it goes. We're happy to help.
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
@TeamYouTube I deleted the app and re-downloaded it but it still says the same message. I have tried it on other devices and it also says the same message!1 reply 0 retweets 1 like -
Replying to @JackMartinYT @BoysBtec
Thanks for the info. Just to confirm, are there any available OS updates on your device? Let us know.
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
No there is not any OS updates, I can sign into other channels, just not this one
1 reply 0 retweets 1 like
Thanks for trying those steps. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks!
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