That's odd. Have you tried reaching out to our Creator support team: https://goo.gl/BxLi8H ? They can dive into this further with you!
Replying to @GhostNinja
Thanks for confirming. We suggest you to contact our Creator Support team as they would be with a better understanding to help you with this. Here's how: https://goo.gl/31NDk6 . Hope this gets resolved.
7:26 AM - 6 Dec 2018
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