@TeamYouTube wondering why youtubetv takes awhile to focus in everytime I change the channel or start it up? Wifi is working great with all other platforms but only you tube tv im having issues!
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Replying to @MarioCFulco
HI! What device are you having problems with and what troubleshooting have you attempted? We're here to help!
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Replying to @TeamYouTube
Tried to uninstall & reinstall. But nothing worked.
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Replying to @MarioCFulco
Can you confirm the model and brand of your TV? Is this an Apple TV? Do you have the same complications across multiple devices? Let us know!
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Replying to @TeamYouTube
Yes on all. Sharp, vizio, samsung TVs. Not sure on the models, all are a year old. Two viewed through apple tv and one on 4k apple tv .
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Replying to @MarioCFulco
Thanks, Mario. We do have a known issue occurring on Apple TVs which we're working diligently to get resolved ASAP. Please make sure to change your quality setting from AUTO for now. We appreciate your patience while we work hard on a fix, and we'll keep you posted!
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Replying to @MarioCFulco
Sorry for the confusion, Mario. Our current workaround for the Apple TV issue is to manually adjust the quality from AUTO to the correct resolution, rather than waiting for the app to readjust. We know it's not ideal, but we'll work to resolve this issue as soon as possible.
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Replying to @TeamYouTube
Can you please elaborate on this - I continue to have these issues and have 4th generation ATV’s. Is this “quality” setting in the settings of the Apple TV ?? I don’t see any setting that reads “Auto”. Thanks.
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Sure thing! We recommend contacting live support for a step by step though. Takes a few more characters than 280. You can get hold of us live here: http://goo.gl/rh4UM3 . Hope to talk to you soon!
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