@youtube help how do I fix an audio renderer error
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Replying to @openpitbbq
We'd like to understand the issue better. Mind sharing a screenshot of the error message? Our Help Center article has more info on how to troubleshoot audio issues: https://goo.gl/mJyc8d . Keep us posted.
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Replying to @TeamYouTube
I don’t have a screenshot right now but it just says “Audio renderer error. Please restart your computer.”
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Replying to @openpitbbq @TeamYouTube
this is the error I get, but it goes away once I unplug my headphonespic.twitter.com/IVkm1Hal2b
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Replying to @openpitbbq
Thanks for the screenshot. Just to confirm, have you tried restarting your computer to see if that fixes the issue? Let us know.
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Replying to @TeamYouTube
it does fix it, but then it comes back. I’ve had to restart my computer at least six times today to get rid of the error. and it’s only with my headphones plugged in
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Replying to @openpitbbq
Just to confirm, does this happen across devices/browsers? Also, let us know if clearing cache and cookies does the trick: https://goo.gl/H4fNuK . Keep us posted.
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Replying to @TeamYouTube
it’s just this computer, but on all browsers. i uninstalled and reinstalled some audio drivers and that seems to have fixed the problem for now, but i’m not sure if that’s what the problem was or not
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Glad to hear that it's fixed! Let us know if you encounter similar error in the future.
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