@TeamYouTube Having major streaming issues on ATV4K and ATV4th gen when switching to a live channel at 1080p. The default streaming on Auto is going to 240p even though my streaming download is 400mbs. I then need to manually change it to 1080p and it works just fine, what gives?
We completely understand. This is a widespread issue we're currently investigating. We're working hard on a fix, but don't have an exact ETA yet. Thank you so much for you're patience so far, and we'll be sure to keep you posted on any updates!
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As a new customer this is disappointing to say the least. Will I receive a credit until there is a fix?
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Hi Dan! We recommend getting in touch with our live support team over the phone or through chat. You can contact them here: https://goo.gl/Nfd4BB . Hope this helps.
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