@TeamYouTube Hi, I cam currently in the process of uploading my video as an MOV. however I am getting an error message stating that "It's not supported." why? please help.
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Replying to @TheKyannaSimone
Hi there. What device are we using? Also, does this happen across videos? Share more details and we'll see what we can do.
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Replying to @TeamYouTube
Hi! I’m using my MacBook! It happens sometimes on videos, not all of them. And when it does I switch to AVI format, which takes longer to save and upload to YouTube.
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Replying to @TheKyannaSimone
Thanks for letting us know. Does this happen across browsers? Also, you could try clearing the cache and cookies and let us know if that helps. Keep us posted.
5:52 PM - 4 Dec 2018
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