@TeamYouTube My mobile YouTube app stopped updating new videos. I can also no longer access the side panel (history, feedback, etc.) on a desktop when logged in. I get "An error occured" without explanation. My phone is an android. Please advise.
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Replying to @soranolangston
That's strange. Could you try uninstalling and reinstalling the app updates in your mobile device? Also, try clearing the cache/cookies of your browser and checking it on Incognito mode to see if that makes a difference. Keep us posted.
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Replying to @TeamYouTube
Thank you for the suggestions, but even in incognito, I am locked out of all features, also. Cleared cookies, but no improvement. With mobile I tried uninstalling and clearing data, but it seems I am simply locked out of features on my account. Do I have to get a reset?
1 reply 0 retweets 0 likes
Hmm, could you try switching networks, WiFi to cellular and vice versa to see if that changes anything? Let us know.
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