@TeamYouTube Can I get some assistance with my account, please?
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Replying to @MrTangent
We'd like to help! Mind sharing more info about the issue? Keep us posted.
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Replying to @TeamYouTube
It seems my account is somehow shadow banned. I can post on all sorts of videos, for some time now, and I do not get any interaction regardless of what it is I write. Notice I posted 12 hours ago and not one “like”, but others get hundreds. This is *not* an isolated incident.pic.twitter.com/En2KTWNRwB
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Replying to @MrTangent @TeamYouTube
So maybe you can message me to get my account info, and unshadow ban or whatever it is you guys call this algorithm which is causing my account being effectively silenced. I would sincerely appreciate it. :)
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Replying to @MrTangent
Thanks for the info. What device are you using? Also, do you see an error message while posting a comment? Let us know.
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Replying to @TeamYouTube
No error message(s). Using iOS with updated Youtube app. I can get responses and “likes” when I post on other people’s comments but my own posts get somehow lost in the æther. Can you confirm that some accounts are “shadow banned”? Perhaps for foul language, etc.?
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Replying to @MrTangent
Thanks for the info. Could you try to uninstall and reinstall the app to see if that makes a difference? Let us know if this works.
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Replying to @TeamYouTube
Tried it, and logging out, logging in, rebooting, etc. It seems an algorithm is at play. Again, could you please tell me if you shadow ban any accounts, and if so, for what criteria? I suspect mine is being affected by said algorithm.
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Appreciate your efforts. Please send a feedback directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks!
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