@TeamYouTube i can't see my playlists / watch history oof pls send help !!
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Replying to @jenellexlucia
Thanks for reaching out. What happens when you're trying to search for your playlists? Also, share screenshots and more info for us to look into it. Keep us posted.
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Replying to @TeamYouTube
there's an error loading / tap to retry message when i try to refresh the page, and it continues to show up instead of my playlists / watch history
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Replying to @jenellexlucia
Thanks for the info. If you are using a browser, try clearing cache and cookies. Here's how: https://goo.gl/dwzcyo . If you are using the app, try deleting the app, restarting the device and reinstalling the app. Let us know how it goes.
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Replying to @TeamYouTube
i've tried it on both earlier, actually! none of that seems to be working
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Appreciate the info. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks!
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