@TeamYouTube Why can I not add videos to my Favorites playlist? What's wrong?
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Replying to @Kaozbender
We'd like to help. What seems to be the issue? Also, could you tell us if you're seeing any error message when you're trying to add videos to the playlist? Let us know.
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Replying to @TeamYouTube
Save>favorites on any video and it doesn't confirm the video to be added
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Replying to @Kaozbender
Just to confirm, have you checked your playlist to see if those videos are available? Also, what device are you using? Let us know!
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Replying to @Kaozbender
That's strange. While clearing your browser's cache and cookies clears things up on desktop, updating or reinstalling the app often fixes most issues on your mobile device. Also, is this happening across devices? Keep us posted.
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Replying to @Kaozbender
Alright, could you try switching accounts or checking it on another device to see if that resolves the issue? Let us know if you still see the problem.
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Replying to @TeamYouTube
I can add favorites on another account, not on my main one. What do I do?
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That's odd! Have you tried using a different device/browser to check if that makes a difference? Also, share screenshots for us to look into it. Keep us posted.
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