I can't turn off the subtitles or captions on the @YouTube videos. I've tried going into settings on the app but it doesn't work. Any ideas please? Spoils the experience. App on phone and play the videos on TV via Chromecast if that makes a difference to the roubleshooting.
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Replying to @snakefollower
Oh no! Have you tried updating/uninstalling & reinstalling the app to check if there's any difference? Also, could you please confirm if this is happening with all the videos or any particular? Keep us posted.
1 reply 0 retweets 2 likes -
Replying to @TeamYouTube
App was recently updated along with others. Just uninstalled it and will see how a new installation of the app goes. Yes it was all videos with spoken word.
1 reply 0 retweets 0 likes
Replying to @snakefollower
Try checking it and let us know how it goes. Thanks.
4:37 PM - 3 Dec 2018
0 replies
0 retweets
1 like
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