@YouTube Ehi, I having some issue on my account Youtube!!! For some reason my chronology keep auto-delete itself without my permission!!! Can someone help me? Or tell me what happening to my account?
I already sent three feedback on Youtube, but nobody answered to me there!!!!!
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Replying to @TheNaiads
Thanks for reaching out to us! To confirm, are you referring to the subs feed chronological order? Also, what device are you having this issue on? Let us know.
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Replying to @TeamYouTube
Thanks to answer me, and no I'm talking about my History (sorry I used the wrong word before). My History is no longer able to keep too many videos in memory, it keeps a total of 10 videos and the rest is deleted.
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Replying to @TheNaiads
Thanks for the info. What device are you on? Does this happen across devices? Let us know.
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Replying to @TeamYouTube
This happen to my computer Window and mobile phone, since my account is the same for both of them
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Replying to @TheNaiads
Thanks for sharing info. Have you tried switching accounts to see if that helps? Also, try uninstalling and reinstalling the app & clearing cache and cookies on the browser. Let us know.
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Replying to @TeamYouTube
Okay, I uninstalled and reinstalled the app on my phone and seem to work now. But still why is happened? I didn't touched anything on my phone or computer, o why?
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Replying to @TheNaiads
Glad that its fixed now. While we can't share specifics, if it happens again, please share a feedback report using our tool. Here's how: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we use the details to investigate and fix issues.
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Replying to @TeamYouTube
Sorry to bothering again but seem I still have this problem with the History on my channel. I deleted the app on my phone thinking it was the problem but no, the History still continue to auto-delete itself. I even sending a feedback on Youtube, thanks for the attention
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Thanks for submitting the feedback. Please report it from the device you're facing the issue and our team will review every report to investigate and fix it.
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