@YouTubeTV what’s going on with service lately? Takes minutes to buffer live tv, but picture is still blurry. Shows from my library buffer and never load at all!
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Replying to @ksanders244
HI, Kim! We're sorry to hear that. What device are using and are all of them affected? Is it only live TV and is it everything you try to watch live? We're here to help!
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Replying to @TeamYouTube
Issue is on Apple 4K TV only. Terrible quality on both live TV - all stations- and recorded shows from my library.
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Replying to @ksanders244
We are aware of the video quality problems with Apple TV and are working on a resolution. We've confirmed factory resetting your Apple TV can resolve the problem but it isn't guaranteed. Click the link to reach out to Apple TV support. We hope this helps! http://goo.gl/s5npct
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Replying to @TeamYouTube
How do I receive a refund for days without quality service?
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We understand your concerns and our live support team would by happy to assist you with this. Please reach out to them by clicking the link and let us know if you have any other questions. http://goo.gl/jsGzir
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