We'd like to help. Is this happening for desktop, mobile or email notifications (or all of the above)? Also, is this happening with *all* notifications or just certain types? Appreciate the additional info.
Hmm, double check the bell settings for the channels and make sure you've opted-in to receive all notifications and not just 'occassional'. After that, make sure your app and device settings are turned on: https://goo.gl/UCRcbp . Let us know if things still aren't working.
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We would like to chat further about this. Please follow us & let us know when you do so we can reach out over DM.
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