Why can't I download HD videos from Youtube anymore? :(((( @YouTube PLS FIX THIS
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Replying to @sincerelysoftie @annyeongkaren
We'd like to know more, Karen! Are you on Android or iOS? Does this happen for all the videos? Let us know and we'll take a look at it.
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
I'm on MAC desktop and it also happens on a Window desktop, I can't download most videos on HD, just only until 360 quality. And it seems im not the only one experiencing this, but other people too are.
1 reply 0 retweets 0 likes -
Replying to @sincerelysoftie @annyeongkaren
Thanks for the details. Could you try clearing the browser's cache & cookies to see if that fixes the issue? Here's how: https://goo.gl/e2dYZt . Keep us posted.
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
I cleared all the browser's cache and cookies, and its still the same :( it only lets me download videos in 360 quality and below only
1 reply 0 retweets 0 likes -
Replying to @sincerelysoftie @annyeongkaren
Hmm, as a next step, please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks.
1 reply 0 retweets 0 likes -
Thanks for confirming! All the reports will be reviewed and worked upon accordingly.
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