Thanks for the screenshot! Could you tell us more about your issue? Also, mind sharing a screenshot of your channel's 'Status and features' page? Let us know so we can look into it further.
That's odd, could you file a feedback report with these steps: https://goo.gl/1ckkO5 ? All feedback reports are reviewed, but YouTube doesn't necessarily respond to every single one. We use the info to identify and fix issues, as well as track requests and make improvements.