@TeamYouTube - new video launched 50 min ago and comments won’t show up after approved. Can you help us?https://youtu.be/_x5P9URTtb0
-
-
Replying to @suzyotweet
Could you let us know, what device are you using? Also, do you see this happening across device? Keep us posted.
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
In both creator studio classic and beta from my Mac. Also the YouTube creator app. It looks like the comments are now appearing, but intermittently.
1 reply 0 retweets 0 likes -
Replying to @suzyotweet
Hmm, have you tried clearing your browser's cache and cookies? Also, let us know if using a different browser or Private browsing mode helps. Keep us posted.
1 reply 0 retweets 1 like -
Replying to @TeamYouTube
Yeah—tried all of that (Safari, Firefox, and Chrome). They also were not showing from the YouTube studio app on my phone. It looks like they are there now...hopefully we aren’t missing any.
1 reply 0 retweets 0 likes
Glad to hear! We're here if you have any other questions.
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.