Been pretty happy w @YouTubeTV but last few days picture has been terrible! Tried starting and restarting. Any ideas?
-
-
Replying to @chrishardergolf
Hi, Chris. What device are you using and have you experienced this on more than one device? Please list all attempted troubleshooting so as to avoid repetition. We're here to hep!
3 replies 0 retweets 5 likes -
Replying to @TeamYouTube
It doesn’t appear blurry in the iPad app or any other TVs. Just the Xbox one.
1 reply 0 retweets 0 likes -
Replying to @chrishardergolf
Let's clear your console's cache. Turn off console > Once the lights on the console and power brick are off, unplug the power brick > Wait 30 seconds > Plug the power brick back in and turn it on console. Let us know if that resolves the problem!
1 reply 0 retweets 0 likes -
-
Replying to @chrishardergolf
Do you have access to a computer and if so, do you have the same complications? Please try the troubleshooting provided in the link and get back to us if the problem persists. We're here to help! http://goo.gl/yjQziZ
1 reply 0 retweets 0 likes -
-
Replying to @chrishardergolf
Have you checked for updates for your Xbox one? Please remove and reinstall the YouTube TV app then power cycle the device and your modem/router and then let us know if that makes a difference.
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
I removed it and reinstalled it. Looked great for 15 seconds and back to blurry.
1 reply 0 retweets 0 likes
To clarify, did you also reboot your modem/router and Xbox one? Also, please confirm if you were able to attempt all troubleshooting suggested in the link a few tweets ago? Let us know!
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.