@YTCreators @TeamYouTube Hey guys, my latest community post is not being sent to subs. I've had a few people say they have not received the notification.pic.twitter.com/zyseo0Y6Rl
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@YTCreators @TeamYouTube Hey guys, my latest community post is not being sent to subs. I've had a few people say they have not received the notification.pic.twitter.com/zyseo0Y6Rl
Hey there, thanks for reaching out! Could you check with your subs if they've opted in to receive *all* notifications in their account's notification settings? Let us know.
Hey! Yes they have "all" notifications not just videos. I double checked with a couple of subscribers.
Thanks for checking. Community posts always appear on the Community tab and *may* appear in Home or the subs feed. If you shared a recent video upload in a Community post, it may not show so viewers don't see the same content multiple times in the feed. Keep us posted.
Thanks for getting back to me. I posted a notice with a video linked and 3 hours later it has no interactions leading me to believe it wasn't published properly or send out to feeds. Appreciate your support.
That's odd, could you file a feedback report with these steps: https://goo.gl/1ckkO5 ? While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks.
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