@TeamYouTube I keep getting black screens while watching videos on the mobile app. The video player will go black but the sound will still play.
Android version 13.46.53
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Replying to @Weebot17
That's odd! Could you try uninstalling the app updates, restarting your device and reinstalling them? Let us know if that does the trick.
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Replying to @TeamYouTube
Yes. I have done that. The problem still persists.
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Replying to @Weebot17
That's definitely strange. Could you check if you have any pending OS updates available on your device? Keep us posted.
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Replying to @TeamYouTube
Device operating system is up to date.pic.twitter.com/F0ULbG8U80
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Appreciate your efforts. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response back, we do review everything and use the details to investigate. Thanks!
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