@TeamYouTube I can't watch any of my subscriptions because of this screen. Restricted mode is off and no one else has access to my account or laptop to turn it on.pic.twitter.com/FJ0oZjyL4R
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| Country | Code | For customers of |
|---|---|---|
| United States | 40404 | (any) |
| Canada | 21212 | (any) |
| United Kingdom | 86444 | Vodafone, Orange, 3, O2 |
| Brazil | 40404 | Nextel, TIM |
| Haiti | 40404 | Digicel, Voila |
| Ireland | 51210 | Vodafone, O2 |
| India | 53000 | Bharti Airtel, Videocon, Reliance |
| Indonesia | 89887 | AXIS, 3, Telkomsel, Indosat, XL Axiata |
| Italy | 4880804 | Wind |
| 3424486444 | Vodafone | |
| » See SMS short codes for other countries | ||
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@TeamYouTube I can't watch any of my subscriptions because of this screen. Restricted mode is off and no one else has access to my account or laptop to turn it on.pic.twitter.com/FJ0oZjyL4R
Thanks for reaching out. Do you see this happening across devices/browsers? Also, have you tried clearing your browsers cache and cookies? Here's how: https://goo.gl/dwzcyo . Let us know if this makes a difference.
works on Firefox but not chrome, same issue with mobile.
Thanks for the info. Could you try resetting the Chrome browser settings to default: https://goo.gl/Z4ry5v ? Also, please try signing out of the app and signing back in on your mobile. Here's how: https://goo.gl/5LqkY2 . Let us know if this makes a difference.
the problem seems to fixed on chrome for now, but now the problem is in firefox aswell. Mobile is still an issue
That's strange! Could you try clearing cache/cookies on Firefox & mobile app as well? Let us know if that helps fix the issue.
Issue has returned yet again in chrome AND fire fox. it appears to only effect certain channels (maxmoefoepokemon, Slazo, Kwite, etc.) once again Restricted mode is OFF and im the only one with access to my laptop and chrome account.
That's odd, could you file a feedback report with these steps: https://goo.gl/1ckkO5 ? While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues. Thanks!
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